Covid 19 Update (30/06/2020)

Due to the Pandemic, we will be following our usual high standards of cleaning with the additional safety measures listed below. We aim to safeguard our guests and property management team.

We ask Guests to assist by following these guidelines to stay safe 

 At the moment we cannot accept any early check-ins or late check outs.  

• Rest assured that our cleaners always use high grade cleaning products and sanitisers. 
• We will only leave out enough cutlery and towels for the booked number of guests.  
• We will only make up the beds requested by the guests to avoid cross contamination. 
• No extra guests to join during your stay.  
• We advise guests to try and shop before they leave home and not forget medicines as the shops are very small and operating on a strict entrance system.  

• Guests to provide their own Hand sanitiser and cleaning wipes for the duration of their stay. 
• We will provide a body fluid kit (Essential due to gov guidelines).  
• Before leaving the cleaners will use a fogging machine to make sure that everywhere is sanitised before the next guests. 
• If any guest are NHS front line worker we need to know as a 72hr gap has to be left between them leaving and the cleaners being allowed to clean.  

 Before you leave, we ask that you help keep our cleaners safe by   assisting them:  

• All beds must be stripped of bedding, towels and any other material that has been used placed in the laundry/Black bin bags provided.  
• Dishwasher to be loaded and put on as you leave.  
• All bins to be emptied. No food or drink to be left behind.  

• Guests to return keys back to the key-safe so the cleaners can sanitise them ready for the next guests.  

People staying in accommodation that have symptoms of COVID-19 

If a guest is displaying signs of the COVID-19 virus while staying in overnight accommodation for a permitted reason, they should inform the accommodation provider, immediately self-isolate where they are to minimise any risk of transmission, and ring 111 to request a test (This may take up to 7 days to arrive). If they are confirmed to have COVID-19, they should return home if they reasonably can. They should use private transport but only drive themselves if they can do so safely. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority.